Customer Service Representative (Remote)

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Customer Service Representative (Remote)

Overview

As a Customer Service Representative at Jobster LLC, you’ll play a key role in providing exceptional customer support to clients of Fortune 500 companies, all from the comfort of your own home. You will assist customers by addressing inquiries, resolving issues, and ensuring a positive experience with the products and services offered by our corporate partners.

We are looking for individuals who are motivated, empathetic, and able to handle a variety of customer needs in a timely and professional manner. This role is perfect for those who seek flexibility and are committed to delivering excellent customer service.

No. of Vacancies
Responsible For
  • andle inbound and outbound customer calls, emails, or chat inquiries
  • Provide accurate information and solutions regarding products and services
  • Resolve customer issues efficiently while maintaining a positive and professional demeanor
  • Document customer interactions and escalate complex issues to higher support levels when necessary
  • Stay up-to-date with company policies and product knowledge to deliver the best possible service
  • Meet or exceed performance metrics such as response times and customer satisfaction ratings
Job Nature
Full Time
Educational Requirements

  • Previous customer service or call center experience preferred (not required)
  • Excellent verbal and written communication skills
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving abilities and attention to detail
  • Comfortable using computers and navigating multiple systems
  • High-speed internet and a quiet, distraction-free workspace
  • Flexibility to work various shifts, including evenings and weekends if needed

Experience Requirements
5
Job Location
United States
Other Benefits
  • Flexible work-from-home schedule
  • Competitive pay with performance incentives
  • Paid training and development opportunities
  • Opportunity to work with Fortune 500 companies
  • Growth potential and career advancement
  • Supportive and engaging remote work environment
Job Level
Sr. Position

How to Apply

 

Take the first step toward an exciting remote career by applying to become a Virtual Help Desk Representative at Jobster LLC!

Apply Online

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